ScanSource Catalyst®, a sales unit of ScanSource, Inc. [NASDAQ: SCSC], and value-added distributor of voice, video and data convergence solutions, announced today that it has extended its Total Coverage support program to include Cisco TelePresence® video collaboration. Total Coverage is a comprehensive offering, enabling resellers to deliver post-sale support to their end-user customers.
Through Total Coverage, resellers have a direct line to quickly and conveniently access support from Cisco TelePresence® experts that can provide extensive technical expertise and insight. With this access, resellers are able to help their end-user customers keep their businesses up and running.
“As the leading global provider of video and collaboration solutions, we are very proud of the strong relationship we have with Cisco,” said Ansley Hoke, vice president of merchandising, ScanSource Catalyst. “By offering Total Coverage to our Cisco reseller customers, they have access to higher discounts than traditional services, providing more margin and enabling them to offer more competitive pricing to their end users. All of these benefits allow resellers to be more competitive and enhance their relationship with the end user.”
“Delivering outstanding post-sales support to video customers is critical for reseller partners to build customer loyalty and increase their recurring revenue streams,” said Andrew Sage, vice president of Americas Distribution at Cisco. “Cisco and ScanSource are committed to helping our mutual reseller partners drive success around their video practices, and the Total Coverage support offer enables our channel partners to drive the highest levels of satisfaction with their Cisco TelePresence customers.”
ScanSource Catalyst provides additional services and expertise in support of Cisco’s solutions, including an extensive menu of professional services exclusively for video solutions, leading project lifecycle services for Cisco video hardware, and the comprehensive FASTPATH enablement program for Cisco Collaboration. ScanSource is the only distributor offering complete video solutions from the industry’s best-of-breed suppliers.
For more information on ScanSource Catalyst and Cisco, please visit www.scansource.com/cisco.
About ScanSource, Inc.
ScanSource, Inc. (NASDAQ: SCSC) is the leading international distributor of specialty technology products, focusing on point-of-sale (POS) and barcode, communications and physical security solutions. ScanSource’s teams provide value-added services and operate from two technology segments, Worldwide Barcode & Security and Worldwide Communications & Services. ScanSource is committed to helping its reseller customers choose, configure, and deliver the industry’s best products across almost every vertical market in North America, Latin America and Europe. Founded in 1992, the Company ranks #751 on the Fortune 1000. For more information, visit www.scansource.com.